PRIVACY POLICY

30TH OCTOBER 2021

Jodie Day understands that you value your privacy. Jodie Day collects personal information that you provide to help to administer your use of our services and to improve the services for your use.

 

This Privacy Policy describes the information that Jodie Day collects through its website. Please read through the content of this Privacy Policy carefully and ensure that you understand it. If you do not understand the content of this Privacy Policy or do not accept or agree with it then you must stop using the website immediately.

PERSONAL AND NON-PERSONAL INFORMATION 

PERSONAL INFORMATION - ABOUT THE USER

Jodie Day may collect personal information that you provide to us. Personal information is information that can be used to directly or indirectly identify an individual. The types of personal information collected may include and is not limited to: your name, email address, phone number or business contact details, correspondence address and billing information.

NON-PERSONAL USER INFORMATION - DEVICE AND SITE BROWSING 

We use the non-personal information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise our Site. 

 

The reports generated by this information provides analytics about how our community browse and interact with the Site, and to assess the success of our marketing and advertising campaigns.

 

HOW THE SITE COLLECTS AND USE YOUR INFORMATION

REGISTERING ON THE WEBSITE 

You may provide information to Jodie Day by registering for an account. This personal information may include but is not limited to: your name and email address.

 

​PURCHASING A PRODUCT

 

You may provide information to Jodie Day by completing an order using the Jodie Day online store to purchase products. The information collected to complete the order process are your name, email address, mailing address, billing address, phone number and credit card number.

USER CONTENT - COMMUNITY MEMBER 

You also may choose to provide personally identifiable information about yourself when you participate in the Community on the Site. Please be aware that information you post may be viewed or captured by anyone who visits the Site, therefore you should avoid posting sensitive or personal data that you would not want to be available to the public. This information may include but is not limited to: nickname, number of Jodie Day followers, Instagram/YouTube handles, personal characteristics such as a hair colour and type, hair concerns, conversations, photographs, videos, and product reviews.

EMAIL MARKETING SUBSCRIPTIONS

When you sign up to become a member of Jodie Day you will supply Jodie Day with your email address to confirm that you consent to receive digital marketing material from Jodie Day. We will use your email data to send you content that may include but is not limited to: Editorial content, lifestyle content, product collection launches, membership special offers and promotions, links to tutorials and events or sales. 

 

If at any point you wish to withdraw your consent to receiving the Jodie Day email communication you can click the unsubscribe button found in the footer of the Jodie Day email marketing campaign. 

CUSTOMER SEVICE CONTACT 

By submitting any questions or technical support to the Jodie Day customer service team via the contact page form, you consent to submitting your name, email address, phone number and possible personal characteristics of yourself in order for our team to contact you and provide answers to your questions.

BROWSING THE WEBSITE'S PAGES

When you visit the Jodie Day Site, certain information may be collected about your visit by Jodie Day or our Third Party Service providers about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse Jodie Day, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.

COOKIES

Cookies are small files that websites and other online services use to store information about your computer. Cookies remember information about your activities on the site to make your visits to the website more enjoyable and valuable to you. They recognise your preferences to provide a customised experience when you visit the Site. Certain browsers may be configured to notify you when you receive cookies, or allow you to restrict or disable certain cookies. If you choose to disable cookies, however, that could affect certain features of the Site that use cookies to enhance their functionality.

FLASH COOKIES (ALSO CALLED LOCAL SHARED OBJECTS OR 'LSOS) 

Flash Cookies are data files similar to cookies, except that they can store more complex data. Flash cookies are used to remember settings, preferences, and usage, particularly for video, interactive gaming and other similar services. 

 

For more information about cookies, you may visit http://www.allaboutcookies.org

 

 WEB BEACONS

Web Beacons are small graphic images on a Web page or in an e-mail that can be used for such things as recording the pages and advertisements clicked on by users, or tracking the performance of e-mail marketing campaigns. 

GOOGLE ANALYTICS​

Jodie Day uses Google Analytics to help us learn who visits our site and what pages are being looked at and provide information to better serve you as the user. It may record the search term you entered or the link you clicked to bring you the webpage. The Web Server Log also may record information about your browser, such as your IP address and the cookies set on your browser by the server. It may also determine your collect information about your location of your web browser.

Jodie Day may use the information gathered on the Site for multiple purposes to enhance your experience on the Site and for improving our services to best fit your needs.

These may include but are not limited to:

  • To provide products and services you request

  • To respond to requests, questions and comments, and provide other types of user support services

  • To offer you products and services via marketing communications, or direct you to portions of this Site or other websites that we believe may interest you

  • To serve advertising, content and offers to you based on your interests and online activities, from us or Third Parties

  • To communicate about and administer your participation in events, programs, contests, sweepstakes and other offers or promotions

  • To evaluate and improve our business

  • To perform data analytics regarding usage of the Site (including market and customer research, trend analysis, financial analysis and anonymisation of personal data)

  • To protect you against identity theft and prevent fraud and other criminal activity, claims, and other liabilities

  • To comply with applicable legal requirements, law enforcement requests and our company policies.

HOW THE WEBSITE SHARES INFORMATION 

THIRD PARTY SERVICE PROVIDERS

Jodie Day will engage in contracts with Third Party Service providers to assist us in improving our Site, assist in marketing and advertising and support the business operations. These may include but are not limited to: website analytics, database management, website maintenance, advertising and marketing partnerships and payment processing parties.

Jodie Day respects your right to privacy and will not disclose, share, sell or rent and personal information held about you without your consent, except to external Third Party Service Providers who have been engaged by Jodie Day to assist in the provisions of services to our registered members and customers.

Where we have outsourced an external Third Party Service Provider we will only disclose personal information that the service provider needs to undertake that function or activity, and we require external Third Party Service Provider to agree to keep your personal information secure.

PAYMENT GATEWAY PROVIDERS

When you purchase products on the Jodie Day online store your information is provided to a third party payment gateway to process your credit card for the transaction. This payment transaction processor has their own Privacy Policies to the information that we are required to provide them for your purchase and we recommend that you read their privacy policy so that you understand how your information is handled for security. 

Some of these Third Party Service Providers may be located in different jurisdictions to you and the information that is provided to them may be governed to laws in which the service provider is location in.

When you leave the Jodie Day Site or you are re-directed to a Third Party Website or application, you are no longer governed by this Privacy Policy or the Jodie Day’s Terms of Use.

LAW ENFORCEMENT 

Jodie Day will provide personal information about you in situations at may include but is not limited to:

  • If we are required to do so by law, regulation, or legal process (such as a court order or subpoena)

  • In response to requests from government agencies, such as law enforcement authorities, including to meet national security requirements

  • If we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, or in connection with an investigation of suspected or actual illegal activity.

BUSINESS TRANSFER 

In the event that Jodie Day sells or transfers all or a portion of the business or assets (including a reorganisation, dissolution, or liquidation), Jodie Day will seek to provide you with notice of any change in ownership and choices you may have regarding your personal information.

​THIRD PARTY LINKS

Jodie Day website may contain links to other Sites. Jodie Day is not responsible for the privacy practices of those websites and have no knowledge of whether cookies or other tracking devices are used on any such linked sites. If you have any concerns regarding the privacy of your information you should ensure you are aware of the privacy policies of those sites before disclosing any personal information.

​CO-SPONSORS AND BRAND PARTNERS

 

Jodie Day may join with other parties to provide co-branded or sponsored services or promotions. During these partnerships, Jodie Day may share your personal information with the other parties involved. By visiting the Third Party Sites or by participating in the promotion, you consent to the collection, use and distribution of your data to the parties within the partnership.

YOUR RIGHTS IN RELATION TO THE INFORMATION HELD

CONSENT 

When you provide Jodie Day with personal information by completing a registration, place and order through the online store, verifying your credit card details, arrange a delivery location or a return or you have accepted a check box to receive marketing material as all forms of you consenting to Jodie Day collecting your personal information and to use the data.

​ACCOUNT INFORMATION 

You have a right to access  your information and rectify any part which is inaccurate or incorrect. You also have a right to ask to delete any information Jodie Day holds about you or to restrict how your information is processed. 

To unsubscribe from email marketing campaigns, you can click the "unsubscribe" link at the bottom of the email newsletter, or you can edit your email subscriptions in your account. 

PERSONAL AND NON-PERSONAL INFORMATION 

PERSONAL INFORMATION - ABOUT THE USER

Jodie Day may collect personal information that you provide to us. Personal information is information that can be used to directly or indirectly identify an individual. The types of personal information collected may include and is not limited to: your name, email address, phone number or business contact details, correspondence address and billing information.

NON-PERSONAL USER INFORMATION - DEVICE AND SITE BROWSING 

We use the non-personal information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise our Site. 

 

The reports generated by this information provides analytics about how our community browse and interact with the Site, and to assess the success of our marketing and advertising campaigns.

WHERE WE HOLD AND PROCESS INFORMATION 

STORED INFORMATION 

Any personal information that Jodie Day collects will be processed and stored securely. Jodie Day will not keep information for longer than is required with regard to the purpose for which it was collected and will take reasonable steps to destroy or permanently de-identify your personal information when it is no longer required.

This website is located within and operates from within Australia, therefore the relevant laws of Australia and New South Wales will apply to all matters arising from your use of this website or in anyway connected with his website.

 

 INTERNATIONAL USER 

If you are accessing this site from outside Australia you acknowledge and agree that any personal information you provide will be processed as set out in this Privacy Policy and in accordance with the laws of Australia, which may vary from the legal requirements of your own country.

​DATA SECURITY MEASURES 

Jodie Day takes the protection of your personal information seriously. We have taken reasonable precautions to follow industry best practices to protect the personal information we hold from misuse, loss, unauthorised access and any modification or discloser.

If you provide Jodie Day with your credit card information, it is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.

When you are submitting personal information over the internet, Jodie Day follows the requirements that are generally accepted for industry standards for data security, however, there are still inherent risks in transmitting information over the internet and therefore cant be guaranteed as 100% secure.

​CHILDERN 

This website is not intended to be accessed by visitors under the age of 13. Consequently, Jodie Day does not intentionally collect information from any visitor who is a minor. In the event we discover that a person under the age of 13 has accessed the Site and provided personal information, Jodie Day shall attempt to delete and/or destroy such information as soon as possible. 

​CHANGES TO THIS PRIVACY POLICY 

Jodie Day has the right to change or modify the Privacy Policy from time to time, at any time, without notice. 

Any new features or services added to the website will be subject to the Privacy Policy.

If changes have been made, Jodie Day will post a new version on the Website and update the date of the modification. Any changes to the Privacy Policy will be effective upon posting revisions. 

You should frequently review the Privacy Policy and any other applicable policies, including their dates, to understand the terms and conditions that apply to your use of the Site and your participation in the Jodie Day Community.

If you do not agree with the changes or modifications to the Privacy Policy outlined on the website, you must not use the Site.

​HOW TO CONTACT 

If you have any questions about this Privacy Policy or require more information please contact us via the Contact form.